Refund / Return Policy

Norzumi

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@norzumi.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Norzumi is operated by Beiqu Luchun Trading Co., Ltd.

Company Name: Beiqu Luchun Trading Co., Ltd.

Address: Room XX137, 3rd Floor, Former Township Enterprises Bureau Office Building, Jiexin Garden, Daxing Town, Luchun County, Honghe Hani and Yi Autonomous Prefecture, Yunnan Province, China

Phone: +86 138 5274 6913

Email: support@norzumi.com